Skip to main content
Skip table of contents

Appendix A – Error Codes returned by REST API

In case of unhandled error the 90000 code will be return to client.

Error Code

Error Message

7001

Invalid username.

7002

Invalid password.

7003

Invalid application id.

7004

Invalid client version.

7005

Invalid session guid format.

7006

Invalid folder id.

7007

Invalid parent folder id.

7008

Invalid folder name.

7009

Invalid file id.

7010

Favorites already contain this folder.

7011

Favorites do not contain this folder.

7012

Favorites already contain this file.

7013

Favorites do not contain this file.

7014

Invalid system log operation type.

7015

Invalid mobile receiver application name.

7016

Invalid ticket subject.

7017

Invalid Thru date format.

7018

Collection contains invalid id.

7019

Invalid secure message id.

7020

End date of range is earlier than start date.

7021

Invalid email format.

7022

To recipient should be provided.

7023

Distribution cannot include requested folder: access denied.

7024

Distribution cannot include requested file: access denied.

7025

Invalid filter options value.

7026

Currently operation is not supported.

7027

File is quarantined.

7028

Cc invalid email format.

7029

Bcc invalid email format.

7030

Invalid secure message subject.

7031

Expired date does not satisfy server policy.

7032

Invalid secure message priority.

7033

Distribution cannot include requested folder: folder does not exist.

7034

Distribution cannot include requested file: file does not exist.

7035

Distribution cannot include requested file: file is quarantined.

7036

Distribution does not contain attached folder.

7037

Distribution does not contain attached file.

7038

Distribution does not contain recipient [Recipient email]

7039

Distribution does not contain attached folders.

7040

Distribution does not contain attached files.

7041

Request login option does not correspond to the server policy.

7042

Distribution cannot include requested folder: folder is deleted.

7043

Distribution cannot include requested file: file is deleted.

7044

Skip value must be greater or equal than 0.

7045

Invalid confirm password

7046

Message can only be discarded before it is sent.

7047

Message has been already sent.

7048

Access Denied, login from any mobile devices for this site is not allowed.

7049

Access Denied, login from this mobile device for this user and application is not allowed.

102

Invalid Username or Password.

103

Requested folder does not exist.

104

File does not exist.

111

Distribution does not exist.

145

Missing new password.

146

Missing old password.

147

Invalid old password.

6

Invalid IP Address.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.