Forgot Password - Username

In case you've misplaced your username or forgotten your password to log in to the Thru File Share site, you can utilize the links available on the homepage to recover or reset these credentials.

1. To retrieve your password, click Forgot Password.
   A new window displays to input the email address used to create your account.
   

   

2. Enter the email address used to set up the account.

3. Click Send to receive an email with further instructions on how to reset your password.

If you have a username instead of an email address defined, you are able to retrieve your username via the *Forgot Username* link.

1. A new window displays to input the email address used to create your account.
   

   

2. Type the associated email address.

3. Click Send to receive an email with further instructions to reset your username.