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Receiving a Thru Message

When a user sends a message with Thru, the recipient of the message will receive an email notification that looks like the following image:

However, the email notification contains custom branding and messaging that can be customized and set by a company's Thru Administrators.

To access files for download, the recipient clicks on the linked text or URL and is directed to a secure download page.

An expiration date set by the sender is also listed to let the recipient know when the files will become unavailable for download.

 If a recipient needs to download files after the set expiration date, they will have to contact the sender of the files and request that the date be extended.

Below is an example of a message that would be sent by Thru, Inc.

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